After years in the industry, Paul Herdsman has become an expert in every aspect of the customer service sector. He now runs his own company, NICE Global. Herdsman knows he cannot do it alone, and he prides himself on assembling the best staff available.
Once he has done that, he knows how important it is to retain that talent. Herdsman takes care of the customer service section for some of the biggest companies in the world. NICE Global works as team with the companies he represents, and he always welcomes those companies to stay in constant contact with him.
Herdsman has always had an interest in all aspects of the business which has led to his ability to be involved in all areas of his company. Paul Herdsman learned a lot from his work for previous companies. He knew the importance of having a centralized customer service center, and he saw the drawbacks of having an operation that was spread around the world.
Companies that use his service know that they can focus on their larger projects while NICE Global takes care of all of the customer service needs of their clients. It also means that those companies do not have to spend time and money on hiring and training their own customer service staff. Instead Herdsman has put together his own great staff. Herdsman knows the importance of treating them well, and he encourages his staff to learn about other areas of the business and to seek promotions. Go To This Page for additional information.
He treats his employees with respect, and he gets to know them on a personal level, so he can treat them as individuals. They all receive the best training in the business. Herdsman is actively looking to expand the company, and they are in the process of building a larger complex in Montego Bay.
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